FAQ on the use of the HairMax Laser Comb

Q: How should the HairMax Laser Comb be used to treat hair loss?

A: The HairMax Laser Comb is simple, convenient and comfortable to use. Switch it on by pressing the “power” button, followed by the “laser” button at the front of the comb. The Laser Comb is not used like a conventional comb with a rapid brushing motion, but instead should glide slowly through the hair, front to back and then back to front, to ensure maximum effectiveness. Position the comb at the front the hairline, ensuring it is flat by using its two rows of teeth. The HairMax will emit a four-second beep when it is time to move the comb; when you hear this, gently move the comb back half an inch in a gliding motion. We call this the “glide” method; it is both relaxing and effective. Continue until you reach the back of your head then reverse the process, moving back towards the hairline. This technique will allow you to receive the full benefit from the HairMax Laser Comb.

Q: How often should the HairMax Laser Comb be used?

A: To achieve the best results, we would suggest using the HairMax Laser Comb for 10-15 minutes at each session, with three sessions per week.

Q: Will I get results more quickly if I use the HairMax Laser Comb more often than three times a week?

A: Tests have shown that the best results are obtained by using the HairMax Laser Comb three times per week. There is no evidence that using the comb more frequently will produce any additional benefits.

Q: For how long should treatment with the HairMax Laser Comb be continued?

A: In order to maintain the benefits of treatment with the HairMax Laser Comb it is essential to continue to use it as indicated. Like any other treatment, it must be used consistently and according to recommendations. While missing a day from time to time will not cause any problems, stopping the treatment is likely to result in loss of the benefits and may lead to deterioration in your hair, leaving you back where you started.

Q: When will I begin to see an improvement after starting treatment with the HairMax Laser Comb?

A: This will vary from user to user, but as a general rule, the vast majority of customers will see improvement within 16 weeks, with many experiencing benefits after just 8 weeks. A few customers may not see any improvement until after 16 weeks.

Q: Is the HairMax Laser Comb effective on the whole of the head or just the back?

A: The HairMax Laser Comb can benefit all areas of the head. Hair health can improve on the top and sides of the head as well as the back.

 Q: Can the HairMax Laser Comb be used along with other forms of treatment for hair loss?

A: The HairMax laser Comb can be used effectively on its own or alongside other hair loss treatments.

Q: Can the HairMax Laser Comb be used along with HairMax Hair Fibers?

A: Yes, you can use HairMax Hair Fibers while you are using the HairMax Laser Comb. HairMax Hair Fibers will hide your loss of hair until the Laser Comb treatment takes effect.

Q: Is it too early to begin HairMax laser Comb treatment if my hair has only just started to thin?

A: No, you can never start too early. The earlier you start the more benefits you are likely to see. As well as a method of restoring lost hair, the HairMax Laser Comb is a preventative treatment and as such should be used as part of a regular routine, just like daily brushing to ensure your teeth and gums stay healthy.

Q: Are there any age restrictions on using the HairMax Laser Comb to treat hair loss?

A: According to a number of studies, laser phototherapy works best for people from 18 years upwards. For people under 18, it is recommended that a doctor should be consulted before commencing treatment with the HairMax laser comb.

Q: Is the HairMax Laser Comb effective in treating women suffering from hair loss?

A: The HairMax Laser Comb was cleared by the FDA for marketing as treatment for female pattern hair loss following a clinical study which demonstrated its safety and effectiveness in treating women suffering from hair loss.

Q: Can the HairMax Laser Comb be used following hair transplant surgery?

A: Increasingly, hair transplant surgeons throughout the world have been using the HairMax Laser Comb after carrying out hair transplants. It seems that the HairMax reduces the time taken for hair transplant patients to recover and improves the health and appearance of transplanted hair, rendering it fuller and thicker. It is possible to remove the comb’s teeth to allow it to be used immediately after surgery.

Q: Can the HairMax Laser Comb be used if your hair is not clean?

A: The HairMax Laser Comb is most effective when used on a clean scalp. Dandruff, oil and other detritus can reduce the benefits of the treatment by accumulating on the comb and absorbing some of the laser light, so clean hair is recommended. It is possible, however, to clean the HairMax with a damp cloth before and after using in order to minimise any reduction in its efficiency.

Q: How frequently should you wash your hair when using the HairMax Laser Comb?

A: In order to prevent a build up of oil and dandruff, it is recommended that your hair should be washed three times a week or more. Oil and dandruff can block the laser light from the HairMax, reducing its effectiveness, although if you clean the HairMax Laser Comb, before and after using, with a damp cloth this will help to minimise any build up of dirt.

Q: Why use the HairMax Laser Comb rather than go to a salon or clinic for hair loss treatment?

A: The HairMax laser Comb offers exactly the same laser phototherapy treatment you would get in a salon or clinic at far less cost and in your own home. Laser phototherapy in a clinic may cost $4500 for just three months and it is likely you will have to spend more on further sessions. The HairMax Laser Comb costs as little as $345 and you will not need to spend any more money. This hand-held comb has been demonstrated to treat pattern baldness effectively in clinical trials and is the only laser phototherapy device to have been cleared for marketing by the FDA. The HairMax is far more affordable, far more convenient to use and just as effective as laser phototherapy at a salon or clinic.

Q: How should I recharge the battery in the HairMax Laser Comb?

A: The HairMax Advanced 7 uses two AA batteries which are simply replaced when they run out. The HairMax Lux 9, Premium and Professional 12 models can be recharged by plugging the power cord into the handle or by placing the comb in its charging cradle.

Q: How often does the HairMax Laser Comb need to be recharged?

A: The HairMax’s lithium ion battery will allow the comb to be used continuously for around 24 hours. When the built-in battery needs to be recharged the laser indicator light will start blinking and the device will switch off. In order to keep the HairMax Laser Comb fully charged, you should place it in the charging cradle when you have finished using it.

Q: How long does the HairMax laser Comb take to recharge?

A: The HairMax Laser Comb will have fully charged in about two to three hours. While it is charging the indicator light will be red. When the indicator light switches to green this means that the HairMax has finished charging and is ready for use.

Q: Is the laser light less powerful if the HairMax is used when the battery has not been fully charged?

A:  In the event of a reduction in the power of the lasers, the HairMax Laser Comb will power off automatically. If this happens while you are using it, just plug it into the power supply and you can continue using it. We recommend carrying the power cord with you if you are not going to be able to access the charging cradle for a long time.